Refund & Cancellation Policy

Our subscription cancellation policies are designed to be fair and transparent:

• You may cancel your subscription at any time through your account dashboard.
• Cancellation requests must be submitted at least 7 days before the next billing cycle.
• No refunds will be provided for the current billing period.
• Your access will continue until the end of the current billing period.

For custom development projects and consulting services:

• Projects can be cancelled with a 30-day written notice.
• You will be billed for all completed work up to the cancellation date.
• Any prepaid amounts for work not yet started will be refunded.
• Project assets and documentation will be transferred upon final payment.

Our refund policies are as follows:

• Subscription fees are non-refundable for the current billing period.
• Project deposits are non-refundable after work has commenced.
• Refunds for prepaid services will be credited within 15 business days.
• Refunds will be issued to the original payment method.

In certain situations, we may consider exceptions:

• Service outages lasting more than 24 hours may qualify for partial refunds.
• Force majeure events may affect cancellation and refund policies.
• Special arrangements can be made for long-term customers.
• All exceptions are subject to management approval.